Last Updated: June 28, 2026
Rigid Packaging Boxes (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit rigidpackagingboxes.com or communicate with us regarding our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with our website or contact us:
Personal Information
You may voluntarily provide information including:
- Full name
- Email address
- Company name
- Phone number (if provided)
- Billing and shipping addresses
- Order details
- Packaging specifications
- Artwork and design files
- Any information submitted through our contact forms or email correspondence
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on the website
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process quotes and customer orders
- Manufacture customized packaging products
- Respond to inquiries and customer support requests
- Send order confirmations and production updates
- Improve our website and customer experience
- Prevent fraud and unauthorized activity
- Comply with legal obligations
- Conduct internal business analytics
We will never sell your personal information to third parties.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Sharing Your Information
We may share your information only when necessary with trusted third parties, including:
- Shipping and logistics providers
- Payment processing providers
- Website hosting providers
- Marketing and analytics service providers
- Government authorities when legally required
These third parties are only permitted to use your information for the services they provide to us.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Artwork and Customer Files
Customers retain ownership of artwork and designs they submit. By providing artwork, you confirm that you have the legal right to use all submitted designs, trademarks, logos, and copyrighted materials.
Rigid Packaging Boxes is not responsible for any intellectual property disputes arising from customer-provided artwork.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Data Retention
We retain customer information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Meet legal, accounting, and regulatory requirements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise any of these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Rigid Packaging Boxes